TERMS & CONDITIONS
(Effective Date: 1 February 2025)
Seng Huat Hang Trading Sdn. Bhd. [Registration No.: 201301031806 (1061635-H)] (interchangeably referred to as “we”, “our”, or “us”) is committed to safeguard your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”).This Private Policy explains how we collect, store, archive, use, process, analyse, disclose, disseminate, and/or protect your personal data when you use our website and services. For ease of reference, and unless otherwise defined herein, the term “process” in this Private Policy may refer to one or more of these actions – namely, collect, store, archive, use, process, analyse, disclose, disseminate, and/or protect – as required by the context. The term “processed” and “processing” shall be construed accordingly. By accessing or using our website, your consent to the terms of this Private Policy and the processing of your personal data as described herein.
- We may collect and process the following categories of personal data:
- Information You Provide:
- name, contact details (e.g., email address, phone number), billing address, and shipping address.
- payment information, including credit or debit card details and other financial data.
- login credentials and other account-related information, if applicable.
- Automatically Collected Information:
- internet protocol (“IP”) address, browser type, device information, and browsing activities on our website.
- cookies and other tracking technologies.
- Information from Third Parties:
- personal data obtained from third-party payment processors, logistics provides, or other service partners.
- Information You Provide:
- Your personal data may be processed for the following purposes:
- To perform contractual obligations, including:
- processing and fulfilling orders, including payment processing and delivery.
- managing your account and providing customer support.
- to enhance your experience, including:
- improving the functionality and usability of our website and services.
- sending you marketing materials, promotions, and updates.
- legal and regulatory purposes:
- complying with legal obligations, laws, and regulations.
- responding to lawful requests by the relevant authorities or
enforcement agencies.
- To perform contractual obligations, including:
- We will not disclose your personal data to third parties except in the following circumstances:
- to third-party vendors, payment processors, logistics providers, or IT service providers for purposes directly related to fulfilling your requests.
- to comply with laws, regulations, or legal processes.
- to respond to lawful requests from relevant authorities, enforcement agencies, or other governmental bodies.
- in connection with a merger, acquisition, sale of assets, or other business restructuring, where your data may be transferred to relevant parties.
- to enforce our terms and conditions, protect our rights, or prevent fraud, abuse, or other unlawful activities.
- Your personal data will be retained only for as long as necessary to fulfil the purposes stated in this Private Policy, or as required by law. Once your personal data is no longer required, it will be securely deleted, destroyed, or anonymized.
- Under the PDPA, you have the following rights concerning your personal data:
- to request access to and obtain a copy of your personal data.
- to request the correction of inaccurate or incomplete personal data.
- to withdraw your consent for marketing communications or other specific uses of your personal data.
- to request deletion of your personal data, subject to legal or contractual obligations.
- to restrict or object to the processing of your data in certain circumstances.
- We may collect and process the following categories of personal data:
To exercise any of the above rights, please contact us using the details provided in Section 10 below.
- We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, while we strive to protect your personal data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
- Our website uses cookies and other tracking technologies to enhance your browsing experience and improve our services.
- If we transfer your personal data to jurisdictions outside Malaysia, we shall ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to preserve your personal data.
- We reserve the right to amend or update this Private Policy, at any time, to reflect changes in legal, regulatory, or business requirements. Any updates will be posted on our website with an updated “Effective Date”.
- If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:
Email : hr@shhsb.com.my
Phone : 018-2291168
Address : No. 1473, Lorong Perusahaan Maju 8, Prai Industrial Estate 4, 13600 Prai, Pulau Pinang, Malaysia.
By using our website and services, and providing your personal data, you agree to the terms and conditions stated in this Privacy Policy.